Your return must meet all conditions below to be eligible for a full refund:

The Item has not been worn and does not show any signs of use including but not limited to scratches, dents, stains or any other flaws.
The product has previously not been resized or modified.
The product is not a special order that has been designed and/or produced to customer specification.
The Item does not say FINAL SALE on description.
The product doesn’t include diamonds purchased as part of GIA certification.
The product has been returned to Fay Jewels within 7 days from the delivery of your order.
The tag that comes on the item should not be removed.